Customer Satisfaction Survey Your feedback is very important to us. Please take a few moments to let us know how you feel about your experience with Setra Systems.   Please rate your level of satisfaction with Setra Systems, where 4 is extremely satisfied and 1 is extremely unsatisfied. How satisfied are you with the quality of the product you purchased? 1. Extremely Unsatisfied 2. Unsatisfied 3. Satisfied 4. Extremely Satisfied 5. N/A How satisfied are you with the value of the product for the price? 1. Extremely Unsatisfied 2. Unsatisfied 3. Satisfied 4. Extremely Satisfied 5. N/A How satisfied are you with your overall purchase experience? 1. Extremely Unsatisfied 2. Unsatisfied 3. Satisfied 4. Extremely Satisfied 5. N/A How satisfied are you with installation or first use of the product? 1. Extremely Unsatisfied 2. Unsatisfied 3. Satisfied 4. Extremely Satisfied 5. N/A How satisfied are you with after purchase support? 1. Extremely Unsatisfied 2. Unsatisfied 3. Satisfied 4. Extremely Satisfied 5. N/A NA If sending the product back for service, how satisfied are you with the service? 1. Extremely Unsatisfied 2. Unsatisfied 3. Satisfied 4. Extremely Satisfied N/A How would you rate your overall experience with Setra Systems? 1. Extremely Unsatisfied 2. Unsatisfied 3. Satisfied 4. Extremely Satisfied How likely are you to buy from us again? 1. Extremely Unlikely 2. Unlikely 3. Likely 4. Extremely Likely How likely are you to recommend Setra Systems to others? 1. Extremely Unlikely 2. Unlikely 3. Likely 4. Extremely Likely N/A Comments Name Company Phone Number Email Address Model purchased 204 206 209 239 256 267 276 370 500 series 590 869 All All HVAC C290 CS DJ Scales     May we contact you for further discussion?       1. Yes 2. No Submit |  Cancel